In sales, it’s all about goals.
Sales goals, new customer goals, traffic goals, you name it. If your goals are the destination, KPI’s, or Key Performance Indicators, are your landmarks.
- New Customers
- New Leads
- Web Traffic
- Sales calls made per day/week
- Contacts created per week
- Percentage of contacts that become leads
- Conversion rate from leads to sales
KPI’s will give help you break down your goal into “I-can-do-this” segments and give you and your team the opportunity to perform at a higher caliber.
So, what KPI’s are you measuring?